Privacy Policy

1. Overview This privacy and marketing policy (“Privacy Policy”) explains how ohmyhandbags, e-mail: info@ohmyhandbags.com (“ohmyhandbags,” “we”) collects, uses, shares, and keeps your personal information.

1.1 This Privacy Policy applies to ohmyhandbags’ provision of services and products, including purchases, customer service, and other interactions with ohmyhandbags, such as website visits.

1.2 You should always feel safe entrusting us with your personal information. This privacy statement explains how we ensure that your personal information is processed in compliance with applicable data protection laws.

2. Personal Data Responsibility

ohmyhandbags is responsible for the use of your personal data on our website and for ensuring that it is processed in line with the law.

3. When do we use your personal information?

3.1 When you visit our website, purchase our products or services, or contact us for customer support or information, we must collect and use your personal data.

3.2 When you make a purchase on our website, utilize our customer service, visit our website, or contact us in any other way, ohmyhandbags gathers and uses your personal data. The information we gather from you when you make a purchase is required for you to enter into a contract with ohmyhandbags and for us to provide you with the best possible service.

3.3 If you have an account, ohmyhandbags gathers the personal information you provided when you created your account on our website. ohmyhandbags also collects data about your actions as an ohmyhandbags user, such as your purchase history, how you use ohmyhandbags’s website, and which email promos you have been interested in, while you are a user on our website. You can edit your personal information at any time using your login as an account holder.

3.4 We collect and update your address information via third parties in order to keep your address up-to-date.

4. Which personal data do we collect?

4.1 ohmyhandbags Customers

The personal data that ohmyhandbags collects and manages about you as our customer, either through purchases or through use of our customer service is:

Name and identification number (personal number, national ID number, or organization number)

Address

Phone number and email address

Payment information

Customer number

IP-address and information about your use of ohmyhandbags’s website

4.2 Account Holders

The personal data that ohmyhandbags collects and manages about you as an account holder is:

Name and identification number (personal number, national ID number, or organization number)

Address

Phone number and email address

Payment information

Customer number

IP-address and information about your use of ohmyhandbags’s website

Information about which of our products and/or promotions you have been interested in and how you interact with our newsletters.

Information about your purchases

Information about your account

5. Why do we collect your personal data?

5.1 ohmyhandbags Customers

ohmyhandbags collects your personal information for a variety of reasons. We gather your personal data primarily to: 

Fulfill our obligations to you as a customer, such as purchase fulfillment, invoicing, and customer information provision;

Allow for regular customer support and care, such as answering queries and correcting inaccurate information.

Provide our services and manage our relationship with you as a customer;

Provide you with timely information and promotions by email, phone, mail, or the internet;

Examine which payment options we have available to you, such as credit checks;

By improving our services, products, and online features, we can better serve our customers.

Defend against fraud and improve our risk management; and

Adhere to all applicable laws, such as accounting laws.

Market and consumer analysis, market research, statistics, business tracking, and company development related to the acquisition of goods and services can all be based on your data.

5.2 Account Holders

In addition to the above listed, ohmyhandbags can use your personal data as account holder in order to:

Administrate your account;

Provide you with account holder benefits, such as pre-loaded user information, more payment options, ease of re-ordering past orders, and selling custom designs through our website;

Provide special offers;

Make communication with you as an account holder possible through mail, email, and telephone; and

Enable personal offers, marketing, and event invitations via telephone, mail, email, or our webpages.

6. Legal basis for processing your personal data

6.1 This section describes the legal framework in which ohmyhandbags grounds our collection of your personal data.

6.2 We use your personal data in order to fulfill our contractual obligations to you as a customer or account holder, such as carrying out purchases, and to you as account holder, such as simplifying your personal administration and managing your order history. On this same legal basis, we also collect data about you as an account holder, including your purchases, behaviour on our website, interaction with ohmyhandbags, and interest in our offers and products in order to fulfill our commitment to providing you with relevant personal offers.

6.3 We in part process your personal data on the basis of the so called ”weighing of interests.” This concerns the management of your personal data in order to, for example send personal offers to you regarding our products and services, as well as to distinguish between our users (e.x. based on purchase amounts). ohmyhandbags does not use any sensitive personal data or conduct any profiling based on a weighing of interests.

6.4 In some cases, ohmyhandbags many have a legal obligation to process your personal information. This applies to, for example, the processing of personal data that we used to meet our obligations under Accounting Laws.

7. Compilation – processing of personal data

PurposeLegal foundationCategories of personal dataLength of storage
Administration and delivery of our goods and services, as well as provision of infoCompletion of purchase agreement (terms of sale)– Name, address, phone number, and email address – Geographical information – IP address, device information, and login informationThree years after you were last active with ohmyhandbags, for example by making a purchase with us or contacting our customer service
To ensure that all legal requirements are met, such as the Accounting ActLegal obligation-Name, address, phone number, and email address -Geographical information -IP address, device information, and login informationAs long as we are required to store the information in accordance with applicable laws
Marketing of ohmyhandbags or Affiliated Companies’ goods and services via mail, email, or telephone, and to develop ohmyhandbags’s servicesWeighing of Interests-Name, address, phone number, and email address -Geographical information -IP address, device information, and login informationTwo years after you were last active with ohmyhandbags, for example by making a purchase with us or contacting our customer service
The administration of your account, extension of personal offers, and targeted communication via mail, email, or telephoneExecution of the contract regarding your ohmyhandbags account-Name, address, phone number, and email address -Geographical information -IP address, device information, login information, and payment details -Customer number -Information about how you use our webpage, which offers you are interested in, which newsletters you interact with, and which of our events you have registered for -Your purchase information -Account owner informationAs long as you have a ohmyhandbags account

8. Profiling

8.1 ohmyhandbags has the right to process your personal information through profiling if you are an account holder. We can analyze information about you as an account holder and how you use our website, which of our goods, services, and offers you are interested in, which of our newsletters you have interacted with, which of our events you have registered for, information about your purchases, and information about your account in order to extend to you offers that we think suit you, and to invite you to events we believe you will be interested in attending

8.2 You may, at any point, remonstrate the use of your personal data for profiling.  This can be done by contacting ohmyhandbags at info@ohmyhandbags.com. Once ohmyhandbags has received your remonstration, we will cease using your personal data to this end. 

9. How long do we save your personal data?

9.1 Your personal data will only be saved during the allotted time period to fulfill the purpose for which the data was collected, in accordance with this privacy policy. In certain cases, ohmyhandbags may store your data over a longer time period in order to meet certain legal requirements, for example if a juridical process is underway.

9.2 ohmyhandbags stores customer personal data for at most 24 months after the customer has last made a purchase or interacted with ohmyhandbags.

9.3 ohmyhandbags stores account holder personal data so long as the account holder has an open account with ohmyhandbags.

10. Who do we share your personal data with?

10.1 ohmyhandbags may share your data with third parties such as ohmyhandbags’s affiliates, cooperative partners, and providers of payment and communications services. ohmyhandbags may also share your personal data with companies that provide address updating services to ensure that we have your correct address information.

10.2 The third parties, with whom ohmyhandbags shares your data or to which ohmyhandbags in some way provides information about customers or account holders, may only use your personal data for the purpose of selling or marketing ohmyhandbags or ohmyhandbags’s affiliate’s and cooperative partners’ products and services, or in connection to ohmyhandbags’s contract with you as a customer or account holder. If you purchase our goods or services via credit, your personal data may be shared with a credit bureau.

10.3 Your personal data may be shared with by ohmyhandbags with relevant administrative authorities in order to fulfill ohmyhandbags’s legal interests or to detect, prevent, or note fraud and other security or technical issues.

10.4 ohmyhandbags may send your personal data to countries outside the EU/EES in cases where ohmyhandbags’s providers or cooperative partners are located there. If your personal data is sent to a land outside the EU/EES, ohmyhandbags will take the necessary steps to ensure that your personal data remains protected and that your personal data is transferred in accordance with relevant legal frameworks

10.5 We will not sell your personal data to third parties.

11. Amendments to our Privacy Policy

ohmyhandbags has the right to amend our Privacy Policy at any time. We will promptly notify you of changes to our Privacy Policy. If you do not accept the amendments, you have the right to terminate your contract with ohmyhandbags before the amendments to our Privacy Policy are actualized. You can terminate your contract by contacting ohmyhandbags.

12. Protection of your personal data

You should always feel secure when you leave your personal data with us. ohmyhandbags has therefore taken the necessary security measures to protect your personal data from unauthorized access, changes, and erasure. All information and data regarding our customers and account holders is saved in a database that is protected by access control and a firewall.

13. Your rights

13.1 ohmyhandbags is responsible for ensuring that your personal data is managed in accordance with applicable laws.

13.2 ohmyhandbags will, at your request or our own initiative, correct, disassociate, delete, or supplement information that is found to be incorrect, incomplete, or misleading.

13.3 You have the right to request:

Access to your personal data. This means that you are entitled to request a record of our processing of your personal data. You can even receive a copy of all your personal data that we manage. You have the right to, free of cost, obtain a record of which of your personal data we have registered, the ways in which your data is used, and the recipients and future recipients of your personal data. You also have the right to information about from where your information has been collected if it hasn’t been received directly from you, instances of automated individual decision-making (including profiling), as well as the predicted time period during which your information will be stored or the criteria that is used to stipulate the period. In your record you also have the right to receive information on your general rights that are given in this section.  We may request more information from you in order to protect your identity.

Amendment of personal data. At your request, we will amend any mistakes or incomplete information that we have about you.

Erasure of personal data. You have the right to request that your personal data is deleted if it is no longer needed for the purpose for which it was originally collected.  However, we may have a judicial obligation to retain your personal data and therefore not delete it, for example for accounting or tax purposes. In that case, we will end all processing of your data that is undertaken for purposes other than legislative compliance.    

Limitations of use. This means that your personal data may be blocked from being used for reasons other than our specified limited purposes. 

13.4 ohmyhandbags will inform each recipient of which personal data has been shared, in accordance with point 10 above, regarding any corrections to or erasures of data, as well as limitations to the processing of data.

13.5 You are entitled to data portability.  Under certain conditions, you are entitled to extract and transfer the personal data concerning you in a structured, commonly used, and machine-readable format to another party responsible for your personal data.

13.6  You are entitled to object to the processing of your personal data performed of the basis of a balance of interests. If you object to such processing, we will only continue the processing if there are legitimate reasons for the treatment that weigh over your interests.

13.7  If you do not wish for us to use your personal data for direct marketing, you are always entitled to object to this processing by emailing info@ohmyhandbags.com. We will cease the processing of your personal data for such marketing purposes after receiving your objection.

13.8 You are entitled to lodge any complaints regarding the processing of your personal data to the Data Inspectorate.

14. Cookies

We use cookies when you visit our website. You can find more information about how we use cookies in our cookie Policy.

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