COVID-19 Information on Delivery
All of our carriers are taking precautionary measures in response to COVID-19 to guarantee the health and safety of their drivers and clients.
Please be confident that all of our carriers are following the government’s guidance and rules, and that everyone’s safety is our top priority.
At this time, our delivery services are unaffected; nonetheless, we recommend all customers to utilize their home address for delivery.
Moving forward, all carriers will use a contact-free delivery service, which means you won’t have to sign for any packages you receive.
All carrier guidelines and measures may be found on the selected carrier’s website, and emails will be sent to confirm delivery details once it has been dispatched.
We hope you understand and appreciate the precautions taken to protect you and ensure that we can continue to operate normally.
All orders are processed within 1 to 2 business days (Monday – Friday) (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
flat rate shipping: We offer Free shipping to USA
|Estimated delivery time
|8 to 12 business days
How do I check the status of my order?
You will receive an email notification from us once your item has arrived, along with a tracking number that you can use to trace its progress. Please wait 48 hours for the tracking information to appear.
Please contact us at firstname.lastname@example.org with your name and order number if you have not received your order within 30 days of getting your shipment confirmation email.
Shipping to P.O. boxes
Some carriers have restrictions when it comes to sending to P.O. Boxes. If one of your carriers falls under this category, you should research their policies and inform your clients about it.
Refunds, returns, and exchanges
If the item is unused and in its original condition, we accept returns up to 07 days following delivery and will refund the whole order amount minus the return shipping expenses.
Please inform us as soon as possible at email@example.com with your order number and a photo of the item’s condition if your order arrives damaged in any manner. We deal with issues on a case-by-case basis, but we will do everything we can to find a satisfactory solution. Please see our return & refund policy for more information Here
If you have any further questions, please don’t hesitate to contact us at firstname.lastname@example.org
4775 Silverdale Rd North Olmsted, OH 44070, USA